Notification of Claims
Had an accident or loss? Let us know as soon as possible so we can report it to your insurance company and help you through the claims process.
What to do after a loss
Your safety comes first. If anyone is hurt or in danger, call 911 before doing anything else. Once everyone is safe, take reasonable steps to prevent further damage, such as covering a damaged roof or shutting off a leaking water line, and keep receipts for any emergency repairs.
Take photos or video of the damage, write down the names and contact details of anyone involved and any witnesses, and get a police or fire report number when one is filed. Avoid admitting fault or agreeing to pay for damages at the scene. Then send us your claim notification below. Prompt reporting is important, because most policies require that a loss be reported as soon as practical.
Have this information ready
1. Customer name
The policyholder or business name exactly as it appears on your policy.
2. Policy number
Found on your declarations page or ID card. If you cannot find it, send what you have and we will look it up.
3. Date of loss
The date the accident, damage or incident happened, along with the approximate time if you know it.
4. Details of the loss
What happened, where it happened, any injuries, damage, other parties involved and report numbers.
Submit a claim notification
Report a claim by phone or email
You can also report a claim by emailing info@societiesinsurance.com or calling 800-616-3490 (Toll-Free), 706-550-4418 (East Coast) or 206-755-0101 (West Coast).
Many insurance companies also offer 24/7 claims reporting. The claims phone number is usually printed on your policy documents or ID card, and you can call it directly at any time, especially after business hours.
In an emergency, call 911 first.
Questions about a claim?
We will help you work with your insurance company from the first report through final settlement.